Voicemail Conferencing Avaya IP Office - Phone Manager Pro Avaya IP Office - Voice Mail Pro Phone Manager Pro builds upon Phone Manager Lite, which is included with the Avaya IP Office telephone system, by offering a wealth of additional features including integration with contact management packages for screen popping, voicemail control with VoiceMail Pro, and personal phone number directory. » More IP Office Phone Manager Pro Messaging applications are vital for businesses that want to ensure that every call is answered, even after hours or when everyone is busy, and that messages are properly and efficiently managed. Avaya IP Office Voice Mail Pro licenses feature multiple automated attendants, unified voice and e-mail,and networked messaging. This messaging application provides a rich array of features and functions for small and medium-sized offices. » More IP Office VoiceMail Pro Voicemail Desktop Tools Avaya IP Office - Integrated Messaging System Avaya IP Office - SoftConsole Voice messages can be automatically forwarded to an SMTP email server or MAPI compliant email client and with Integrated Messaging Pro also synchronized with a Microsoft Exchange email server. »More Integrated Messaging System The PC-based Windows operator console was specifically designed to benefit businesses through improved operator service. Deployment of the Avaya IP Office SoftConsole license provides the operator with the correct information to prioritize call handling and give the appropriate response to callers. » More IP Office SoftConsole Call Center Database Interaction Avaya IP Office - Compact Contact Center (CCC) Avaya IP Office - Interactive Voice Response (IVR) The formal Multi-Media Contact Center option, with a full customer management toolset including real time agent, system, group management, standard and custom reporting, real time tracking and analysis, options for agent connection, and remote agent support, wallboards for installations of up to 75 agents. » More IP Office Compact Contact Center Create automated customized systems allowing callers to interact with business information, for example, Account enquiry systems, Automated ordering systems, Ticket purchasing systems, PIN number checking, Remote time sheet management, etc. Enhance theses systems by using a Text To Speech license to read information back to callers. » More IP Office Interactive Voice Response (IVR) Call Recording Conferencing Avaya IP Office - Contact Store Avaya IP Office - 3rd Party VoIP Telephony The standard call recording facilities provided with the Avaya IP Office telephone system and Voice Mail Pro can be extended further with the Contact Store software and license. Contact Store complements the voice recording capabilities and stores and catalogs the recordings so that they are easily accessible for later retrieval. »More IP Office Contact Store Avaya IP Office Phone Manager Pro licenses build upon Phone Manager Lite by offering a wealth of additional features, including integration with contact management packages for screen popping, voicemail control with VoiceMail Pro, and personal phone number directory. » More IP Office 3rd Party IP Telephony Interactive Utilities Interactive Utilities Avaya IP Office - 3rd Party Text to Speech Avaya IP Office - Text to Speech ( TTS ) The 3rd Party TTS SPPRT RFA provides the Voicemail system with a SAPI 5 interface for use with another suppliers TTS engine. » More IP Office 3rd Party Text-to-Speech. To further enhance the database facility, Text To Speech facilities can also be licensed. TTS facilities can enhance the callers experience by allowing the system to read back to them any information that has been captured from a database. » More Avaya Text to Speech Call Center Integration Tool Avaya IP Office - Compact Business Center ( CBC ) Avaya IP Office - Computer Telephony Integration ( CTI ) Report on overall system performance and basic call center functionality for up to three workgroups with quality of service reports, selected group reports, simple plug-and-play installation, and more. »More IP Office Compact Business Center The Computer Telephony Integration ( CTI ) Link provides access to information in company databases during phone calls. For example, an incoming call from a customer could automatically generate a screen pop of detailed information about that customer on a service representative's PC screen. » More IP Office CTI Link Developer Tool VoIP SoftPhone Avaya IP Office - VB Scripting Avaya IP Office - Voice over IP PC Soft Phone The Voicemail Pro Client call flow interface has been extended to allow an administrator to provide Visual Basic (VB) scripted logic that can be interpreted by the Voicemail Pro server. » More IP Office VB Scripting Voice over IP PC Soft Phone licenses can be added to Phone Manager Pro licenses to turn your PC into an IP telephone. The difference is that no phone terminal is needed as conversation actually takes place via the user's PC. The physical setup must include a headset/microphone connected to the PC's soundcard or USB port. » More IP Office PC SoftPhone Voicemail Conferencing Avaya IP Office - Networked Messaging Avaya IP Office - Conferencing Center Increasingly organizations are operating a number of different voicemail systems across a number of sites. In this situation it is important to be able to provide integrated operation between voicemail systems so that messages can be passed between systems and delivered to a user's mailbox seamlessly. » More IP Office Networked Messaging Conferencing Center is a web-based software package that consists in two parts: a "Conferencing Center Scheduler" to book and reserve conferences, and a "Conferencing Center web client" to complement an audio conference with a web interface. » More IP Office Conferencing Center

	Home :: Software Downloads :: What's New :: Support :: Contact Us